Facinnova Privacy Policy

1. Introduction

At Facinnova, we respect your privacy and are committed to protecting the personal information you share with us through our website www.facinnova.com (hereinafter, the "Site"). This Privacy Policy describes how we collect, use, and protect your personal information. By using our Site, you agree to the practices described in this policy.

2. Information We Collect

2.1. Information You Provide Directly:

We collect personal information you provide to us when:

• You register on our Site.
• You complete contact forms.
• You subscribe to our newsletters.
• You make purchases or request services through the Site.

This information may include, but is not limited to, your name, email address, phone number, billing address, and other contact details.

2.2. Information Collected Automatically:

When you visit our Site, we may automatically collect certain information about your device, including your IP address, browser type, and the pages you visit. We may also collect information about how you interact with the Site, such as the dates and times of your visits.

2.3. Cookies and Similar Technologies:

We use cookies and other tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but this may affect the Site's functionality.

3. Use of Information

Facinnova uses the information we collect for the following purposes:

• Providing Services: To process your requests, grant you access to our services and products, and manage your account.
• Communication: To send you important communications about your account or contracted services, including confirmations, invoices, technical alerts, and administrative notifications.
• Marketing and Promotions: To send you newsletters, special offers, and other information related to our services, unless you have opted out of receiving such communications.
• Site Improvement: To analyze how users interact with our Site and improve its functionality and design.
• Legal Compliance: To comply with applicable legal and regulatory obligations.

4. Sharing Information with Third Parties

Facinnova does not sell, rent, or trade your personal information to third parties. We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with service providers who assist us in operating our business, such as payment processors, web hosting providers, and email services.
• Legal Compliance: We may disclose your information if we believe in good faith that such disclosure is necessary to comply with the law, protect our rights, or respond to valid legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

5. Information Security

Facinnova implements reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, we cannot guarantee the absolute security of your information on the Internet, and you should take precautions to protect your personal information when using the Site.

6. Information Retention

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Right of Access: You can request access to the personal information we hold about you.
• Right of Rectification: You can request the correction of any errors in your personal information.
• Right of Erasure: You can request that we delete your personal information, subject to certain exceptions.
• Right to Object: You can object to the processing of your personal information for certain purposes.

To exercise any of these rights, please contact us using the contact information provided below.

8. Links to Third-Party Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review the privacy policies of each site you visit.

9. Changes to this Privacy Policy

Facinnova reserves the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Site. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, you can contact us at:

• Email: informacion@facinnova.com
• Phone number: +52 3344849378
• Address: Av. San Blas, 2468. Tlaquepaque, Jalisco, México. CP 45615